Privacy Policy

Who we are

This Privacy Policy explains how Suncor Solar & Home Improvements LLC (“Suncor Solar,” “we,” “us”) handles information collected through suncorsolar.com and our related forms and text messages. Contact us at 410 S Ware Blvd, Tampa, FL 33619 · 850.530.7970 · support@suncorsolar.com.

Information we collect

• Information you give us: your name, phone number, email, address or ZIP code, details about your property and project, messages you send us, and job application information such as your résumé.
• Information collected automatically: device and browser type, IP address, pages viewed, time on site, and the site that referred you. We collect this through cookies and similar tools, including Google Analytics.

How we use information

We use it to respond to your requests, prepare estimates and proposals, perform and support our work, review job applications, send messages you’ve agreed to receive, operate and improve our website, prevent fraud, and meet legal obligations.

Text messages

If you opt in, Suncor Solar may text you about your request and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also contact us at 850.530.7970. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from all of the sharing described in this policy and will not be shared with or sold to any third party.

How we share information

We don’t sell your personal information. We share it only:

• with service providers that help us run our business, such as website hosting, customer-management, scheduling and communications providers, who may use it only to provide services to us;
• with a lender or financing provider, only if you ask us to help you apply for financing;
• with building departments, utilities, manufacturers and others as needed to permit, connect, register warranties for, or complete your project;
• with your insurance company, only if you ask us to send it our documentation or estimate;
• if required by law or legal process, or to protect our rights, property or safety; and
• as part of a merger, sale or transfer of our business.

Cookies and analytics

We use Google Analytics to understand how visitors use our site. Google may set cookies and collect information about your visit under its own privacy policy (policies.google.com/privacy). You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout, or by blocking or deleting cookies in your browser. Our site does not currently respond to “Do Not Track” browser signals.

Email

You can unsubscribe from our marketing emails at any time using the link in the email.

How long we keep information

We keep information as long as we reasonably need it for the purposes above, including warranty, tax, licensing, insurance and other legal record-keeping, and to resolve disputes.

Security

We use reasonable safeguards to protect information. No website, transmission or storage system is completely secure, and we can’t guarantee security.

Your choices

You can ask us to update or correct your contact information, ask about or delete the information we hold, or stop marketing messages by emailing support@suncorsolar.com or calling 850.530.7970. We’ll respond as required by applicable law. We may keep information we need for legal, warranty or business-record purposes.

Children

Our website is not directed to children under 13, and we don’t knowingly collect personal information from them. If you believe a child has given us information, contact us and we’ll delete it.

Other websites

Our site links to other websites, such as lenders and manufacturers. Their privacy practices are governed by their own policies.

Changes

We may update this policy. Changes take effect when we post them here with a new “Last updated” date.